1. Does one machine can only produce one style panel profile?
Not exactly.For wider and double layer making machine. It can produce more than 6 kinds of panels.
2. Do you have after sales support?
Yes, we are happy to give advice and we also have skilled technicians available across the world.We need your machines running in order to keep your business running.
3. How to visit your company?
a.Fly to Beijing airport: By high speed train From Beijing Nan to CangZhou Xi (1 hour), then we can pick up you.
b.Fly to Shanghai Airport: By high speed train From Shanghai HongQiao to Cangzhou Xi(4.5 hours), then we can pick up you.
4. What can you do if the machine broken?
Our machine's warranty period is 24months,if the broken parts can't repair,we can send the new parts replace the broken parts freely,but you need pay the express cost yourself.if after warranty period,we can through negotiation for to solve the problems,and we supply the technical support for the whole life of the equipment.
5. Can you be responsible for transport?
Yes,please tell me the destination port or address.we have rich experience in transport.
6. Why your price is higher than others?
As we persist on that each factory should put quality at the first place. We spend time and money on developing how to make machines much more automatic, accurate and high quality.
7.Our service
A. Foreign debugging
If you need, we will arrange our professional engineers to help you install and debug the machines well. Buyer should pay $60 per day
B. Guarantee period
The warranty will be maintenance, maintain in the guarantee period of 18 months starting from delivery. Because of the quality of equipment during guarantee period, we will provide the parts free of charges, which is in the conditions of correct operation. (Natural disasters or factors which can’t forced by human are excluded).
C. Training
During installation and adjustment of the equipment, our engineers shall provide the training to
buyer’s personnel request to operate and maintain the equipment. Including foundation construction, electrical works, hydraulic oil, safe operation and non-standard safety items, testing material and etc.
D. Lifetime services
Life time services to every customer.
